Returns & Refund Policy Shelti

RETURN POLICIES

Shelti will accept the return or cancellation of an order under the following conditions:

  • Items that are purchased and cancelled before shipping are subject to a 15% processing fee.
  • Products that are shipped may be returned within 14 days of delivery if product(s) shows no sign of use. However, 20% of the purchase price is non-refundable and purchaser is responsible for return shipping fees. The original shipping charges are non-refundable.
  • Shelti will not accept the returns of products after 14 days.
  • In the event of a product return, Shelti will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.
  • Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from Game Dribble. Contact Game Dribble at Info@gamedribble.com to obtain a Return Authorization Number and return shipping address.
  • If a customer sends a return without the written consent of the company, a refund will not be issued.  The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item.  Once a return is approved by Game Dribble, you may receive an exchange, Shelti credit or a refund.
  • Please allow 4-6 weeks from the date we receive the return for credit check. 
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